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Thread # support

Riley 10:41 AM

@kbDrop How long do customers have to ask for a refund?

kbDrop APP 10:41 AM

Customers have 30 days to ask for a refund [S1].

[S1] Refund policy, page 2

Works today

Connect a workspace, choose your knowledge bases together, then ask @kbDrop in Slack. Set up Slack →

Customer Success

10:41 AM

kbDrop How long do customers have to ask for a refund?

kbDrop 10:41 AM

AI generated

Customers have 30 days to ask for a refund [S1].

[S1] Refund policy, page 2

Coming soon

You’ll mention @kbDrop in a chat or a channel.

What is our company policy on refunds?

Ask kbDrop about refunds

Customers have 30 days to ask for a refund [S1].

[S1] Refund policy, page 2

Works today

Set it up once:$npx skills add https://kbdrop.io --global

How long do customers have to ask for a refund?

Asked kbDrop

Customers have 30 days to ask for a refund [S1].

[S1] Refund policy, page 2

Works today

Add a custom connector in Claude’s settings, choose your knowledge bases, then ask Claude. Its address:https://kbdrop.io/mcp

What is our company policy on refunds?

I’ll look up your refund policy in kbDrop.

Customers have 30 days to ask for a refund [S1].

[S1] Refund policy, page 2

Works today

Set it up once:$npx skills add https://kbdrop.io --global

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Only your account can open your knowledge bases. The security overview explains what kbDrop shares with the AI services that help it read your sources and write answers.

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Questions, answered

kbDrop FAQ

What can I add to a kbDrop knowledge base?

Add a single file, a ZIP of documents, or a link to a public website. kbDrop reads it and gets it ready to answer questions.

Does kbDrop show where an answer came from?

Yes. Every answer shows the sources it came from, so you can check them yourself.

Do I need any technical setup?

No. Add a source in your browser, wait a few minutes while kbDrop reads it, and start asking questions.

Who can see my knowledge bases?

Only your account. Answers in kbDrop need your sign-in, and a developer key you create opens just one knowledge base.

Can our developers use kbDrop in our own tools?

Yes. The Developers page explains how to ask a knowledge base questions from your own app, the command line, or an AI assistant.